Ideas for Arc XP

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3 Vote

Failed Payment Recovery: Create refunds of payments for subscriptions via Developer API

Enable the possibility of to create refunds of payments for subscriptions via Developer API

Created 30 Jul 03:24pm by Rafael Martinez

Arc Subscriptions / Payments - Sales

1 Shipped
3 Vote

Failed Payment Recovery: API needed to extend dunning process to third-party payment capture services

We are requesting new Arc APIs in order to improve the success rate of the dunning process. These new APIs will allow external vendors (Vindicia) to capture funds using unique algorithms. The credit card dunning process that is built into Arc is v...

Created 16 Mar 01:45pm by Richard Lane

Arc Subscriptions / Payments - Sales

1 Shipped
3 Vote

Subscription Management: Add comment under each reason for Terminate/Cancel

Go to a subscriber's Subscriptions and choose either Terminate or Cancel. The customer support team would like to be able to add a note with each termination/cancellation reason. This is very important to the team, so they can track and act on sel...

Created 25 Aug 08:51pm by Guest

Arc Subscriptions / Payments - Sales

1 Shipped
3 Vote

Subscription Management: Provide developer API to update linked subscriptions for Print & Group Subscriptions

There are some methods in private API that we need in the developer API. These methods are: Cancelation account (this methods already exist in the Private API, we need the two methods, request to cancel and account and confirm cancel the account):...

Created 7 Nov 02:58pm by Guest

Arc Subscriptions / Payments - Sales

1 Shipped
2 Vote

Subscription Management: Add reason code to the Cancel API

The public Sales API for Cancel should as a reason note field but not a reason code. https://dmn.arcpublishing.com/alc/docs/swagger/?url=./arc-products/arc-sales.json#/Subscription_Interaction/cancel During the cancel process a user will select wh...

Created 17 Jun 12:48pm by Richard Lane

Arc Subscriptions / Payments - Sales

2 Shipped
2 Vote

Subscription Management: Developer api needed for complimentary subscriptions

There is a linked subscription API that allows creation / removal of linked subscriptions. We would like a similar API to manage complimentary subscriptions. The API should allow for creation and removal of complimentary subscription. The end / ex...

Created 20 Jan 09:56pm by Richard Lane

Arc Subscriptions / Payments - Sales

2 Shipped
2 Vote

Failed Payment Recovery: Payment retry on specific dates of the month

Set the payment rules to retry the payment in some specific dates, instead of just adding the delay (days) e.g. Can retry the payment every 15th and also every last day of the month

Created 27 Apr 10:18pm by Elizabeth Huacachi

Arc Subscriptions / Payments - Sales

1 Shipped
2 Vote

Payment Data: Support integration for Braintree Account Updater to save subscriptions

Braintree has a service that detects failed transactions and requests cards updates from cards issuer. It then returns updated data via a websocket, pulled reports or via individual payment method API that can be used to update Arc stored payment ...

Created 17 Mar 11:40am by Richard Lane

Arc Subscriptions / Payments - Sales

3 Shipped
2 Vote

Subscription Management: Extend subscription

In Colombia, delivery the printed magazine can be difficult in some regions. As a result, in order to keep a good relation with the customers an extension to the expiration date is made. In order to keep this practice it is important to be able to...

Created 18 Feb 08:36pm by Guest

Arc Subscriptions / Payments - Sales

0 Shipped
2 Vote

Subscription Management: Do not allow duplicate subscription purchases

Clients do not want users to accidentally purchase the same subscription product multiple times. This causes extra work for customer service representatives as they need to terminate and refund the duplicate product. The only time a user would wan...

Created 7 Nov 03:00pm by Guest

Arc Subscriptions / Payments - Sales

0 Shipped