Ideas for Arc XP

Phone number fields in Authors service

As a reporter, it is important to me that readers can contact me via phone. Please add a public phone number field to Authors service. 

As an editor, I must have a way to contact reporters via phone. Please add a private phone number field to Authors service so that I may easily look up an author's contact info on deadline. 

  • Amanda Baker
  • Dec 3 2018
  • Will not implement
  • Attach files
  • Megan DeLaunay commented
    3 Feb, 2020 09:16pm

    ...Yikes, I'm sorry. This is a custom field that was added for the client that originally requested this. You can file a support ticket for a similar custom field in your Arc Author service.

  • Megan DeLaunay commented
    3 Feb, 2020 08:42pm

    Hi John, I see it here at the bottom of the UI. Let me know if this is not what you're talking about!

  • John Flaherty commented
    3 Feb, 2020 08:01pm

    Where is there a phone number field in the author service? We don't have one.

  • Megan DeLaunay commented
    3 Feb, 2020 07:35pm

    A single phone number field currently exists. Support tickets can be filed for additional custom fields.