Ideas for Arc XP

Contact the Newsroom as a feature in settings

Currently, there is a contact support feature in the settings area of the mobile app. Often, readers use this feature to communicate with the newsroom. These requests go to the client support team who then has to reroute to correct channel.

 

It would be nice to have the option for an additional contact newsroom option that allows for email contact or a telephone prompt.

 

Submitting on behalf of a client

  • Guest
  • Dec 10 2018
  • Will not implement
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