Subscription Management: | Feature Improvements & Ideas for Arc XP

Subscription Management: Premium subscription downgrade to a basic one - Beneficiary is still active

Hi team,

I hope you are doing well.

We are implementing and testing the familiar plan in PRISA and we think the following user case should be reviewed and changed about sharing subscriptions:

1) Master user purchases a Premium subscription and he/she shares the subscription with a beneficiary.

2) Beneficiary redeems the invitation from master user.

3) Master user changes his/her subscription to a basic one.

4) Automatically, the beneficiary subscription is changed by the same one from master user, which theoretically is incorrect since that subscription should be finalized, because the Premium subscription of the master user had an SKU that allows sharing with a beneficiary ("numSharesAllowed": 1) and the basic subscription of the master user is updated to a SKU that does not allow sharing ("numSharesAllowed": 0).

Thanks in advance.