Ideas for Arc XP

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Subscription Management: Developer API to cancel a subscription

Hi team,

I hope you are doing well.

In order to retrieve cancelled subscribers, we are defining a flow in which we are going to send campaigns to those kind of subscribers to reactive them.

The first step would be to reactivate the subscription and later on maybe a product change, but if that process fails, we should be able to assign back that subscription to cancel status. The point is we have seen there is available a public cancel API (attached), but there is no developer cancel API to use, which from our point of view would be really useful.

Thanks in advance.

  • Ángel Las Heras Torrego
  • Apr 24 2024
  • Planned
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      Jessica Cavallo commented
      April 25, 2024 15:18

      Angel - thank you for the Idea! I'll talk to the team about adding this developer API and will reach out if any questions come up.