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Customer Info: Time and Date stamp on notes field in CSR

Can we add in a feature request to time & date stamp the notes field, and not have the ability for any previous notes to be deleted?

  • Guest
  • Dec 5 2019
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Arc Subscriptions / Customer Service Admin
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    • Admin
      Jessica Cavallo commented
      December 18, 2020 14:37

      This will be included as part of the updated customer service portal which is planned for release in 2021 Q1.

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    • Guest commented
      March 10, 2020 21:06

      Hi, is there any update on this idea request?

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