Ideas for Arc XP

Customer Info: Time and Date stamp on notes field in CSR

Can we add in a feature request to time & date stamp the notes field, and not have the ability for any previous notes to be deleted?

  • Guest
  • Dec 5 2019
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  • Admin
    Jessica Cavallo commented
    18 Dec, 2020 02:37pm

    This will be included as part of the updated customer service portal which is planned for release in 2021 Q1.

  • Guest commented
    10 Mar, 2020 09:06pm

    Hi, is there any update on this idea request?