Ideas for Arc XP

Include entitlement info into CSR console

Hi team,

I hope you are doing great.

Our Business department has asked us if it would be possible to include the info related entitlements into the product section into the CSR console.

This entitlement info would be really useful for our Call Center, since they would dispose the info with a quick look once a subscriber calls, instead of searching the info through the product sheet.

Thanks in advance.

Best,

  • Ángel Las Heras Torrego
  • Aug 5 2024
  • Future consideration
  • Attach files