Ideas for Arc XP

Refund | Allow ability to set minimum when a refund should occur

Hi team, we'd like to request an update to the refund functionality through Arc Subscriptions.


Today, a refund can be given to a customer as low as $0.01.


In the future, we would like to be able to set the minimum. (Our minimum is $3.)


Reasons:

  • We have language in our disclaimer around this.

  • Financially, it doesn't benefit us to process very low refunds since that would cost us more in the long-term, considering various fees.

  • Sylvia Borowski
  • Aug 26 2021
  • Future consideration
  • Attach files