Ideas for Arc XP

Workflow: Ability to reorganize options in dropdowns

Specifically around stop codes. We'd love the ability to reorganize the different codes to prioritize them by popularity of use. We often have different stop codes become more popular at different times of the year and to save our customer service reps' time we'd like if we could rearrange what appears where in the drop downs.

  • Guest
  • May 11 2022
  • Future consideration
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  • Admin
    Jessica Cavallo commented
    June 06, 2022 15:01

    Thanks for the idea! We definitely can improve the customizability of these codes. I'm not sure on the timing for this yet but let's set up time to plan the requirements.