Ideas for Arc XP

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customize email message sent for notifications

We would like the email message to look like it comes from our site and not the Washington Post. No need to have the Post address there and we especially do not want the link for the user to update their preferences since we don't allow that and there doesn't seem to be a permissions setting on that for websked.

The current message looks like this:

  • Lynda Finley
  • Jul 9 2021
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      Stuart Ridgway commented
      August 09, 2022 19:19

      Hi Lynda,

      We released and update for this a few months ago. I hope the new style is working for you.

      - Stuart

    • Jenny Czaja commented
      July 09, 2021 15:47

      Hi Lynda, thank you for raising this idea. At the very least we need to update to the correct branding for Arc XP! At this time we're not going to pursue customization of these email alerts but we'll slot in future work to refresh the branding and links contained so they're less confusing and more actionable.

    • Lynda Finley commented
      July 09, 2021 14:13

      message attached