Hi there,
We're looking to see if private channels created in Microsoft Teams can be supported for the Arc XP WebSked integration.
At the moment, it appears only public channels of a team are supported. But there are instances where we may want only certain members of the team that are added to a private channel to have direct access to such information conveyed.
We can currently do this with private Slack channels set up.
If this is not possible with how Microsoft Teams works, then we can close out this Arc Idea.
Thanks!
Troy Blevins
Understood, Stuart! We can hold off on this overall and understand the workaround for now.
Troy
Hi Troy,
Quick update: there is a decent workaround. Create a Private Team and add the WebSked bot to it. I know it's not exactly what you're looking for but I hope that helps.
As always, please reach out to your TAM or me if you have any other questions.
Stuart
Hi Troy,
Thanks for submitting this. I'm afraid we are at Microsoft's mercy -- they do not support external access to private channels:
https://learn.microsoft.com/en-us/microsoftteams/private-channels#private-channel-limitations
Please let me know how else we can support you with your Teams integration.
Best,
Stuart Ridgway
Sr. Product Manager for WebSked