Ideas for Arc XP

Customise task notification email contents to include additional fields

It is possible to add additional fields to task templates in Websked. However, when a user receives an email notification for the task these additional fields are not present.


We would like to be able to customise the notification to include desired fields so that a user can get the correct information without having to click into the task in Websked - for example a photographer receiving a task on their phone. it is not practical for them to go to websked tasks on their phone to receive all the appropriate and necessary detail in the task assigned to them.


See screen shots from email notification and Websked task attached

  • Paddy Logue
  • Apr 10 2025
  • Future consideration
  • Attach files
  • Paddy Logue commented
    02 Dec 09:00

    Hi can I get some indication if this is in the planning as it represents a major barrier to using the task workflow .

    Please note that the email notifications are inconsistent - i.e. a task create notification includes the 'note' from the task, while a task assign notification does not, meaning a colleague assigned a task cannot see what is required of them from the notification, making it not very useful.

    It makes little sense to have less information available in the notification for assigning a task versus the notification for creating the task. many thanks, Paddy