When we have an issue of page builder breaking or not behaving as expected. Could customer service returned more detailed diagnostic information on why they think its on our side. Just saying page builder or another service is working as expected and closing the ticket is unhelpful and can create some frustrations on both sides.
Guest
Thanks for raising this. We understand the frustration when support responses lack detail, and your feedback is appreciated. Since this is more of a support-process concern than a specific product feature, I’ll close it here — but I’ve shared the feedback with our ACS leadership for review.
Please continue to submit product-specific ideas, and don’t hesitate to ask ACS for additional clarification in any future tickets. Thanks again for helping us improve the experience.