Each Arc instance hardcodes the the display names of an Arc environment, eg Production , Sandbox . For orgs, that have multiple environments it can be easy to be confused what env you are looking as instance backend URLs will not necessarily correspond cleanly. For example:
It makes sense that sandbox.org.arcpublishing.com = sandbox.org.com and {org}.arcpublishing.com = www.org.com . Looking at the identifier Production or Sandbox as the display name in the upper right corner of PB its very clear.
If you have another instance, however, like sandbox.{org}dev1.arcpublishing.com = dev1.org.com and {org}dev1.archpublishing.com = dev2.org.com the identifiers Production and Sandbox are confusing when context switching between environments.
Please consider allowing orgs to request custom name returned in apps.json
{ "organization":"org", "environment":"production", "name":"Production", "production":false, "environments":[ { "domain":"dev2.org.com", "name":"Dev2", "production":false, "active":true } ], "applications":[]}
Spencer Beggs
Hi Spencer,
Thanks for submitting this idea. I understand the pain point and followed up with the platform team who sets up environment names but got the same answer you had in ACSSO-2746 and an additional context of why it can't be changed. Unfortunately, we have a standardized way to provide 6 sets of environments for each organization and, the environment names are tied to many service configurations that can't be adjusted for custom naming.
On the engine side, we're exploring a feature that may help your environment configuration (seeing a lot of testing focused environment set up).