Ideas for Arc XP

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4 Vote

Paywall criteria for geolocation

We'd like to have different paywall rules for different countries, so for example we can require a subscription in some countries but registration only in others. Add a criterion to the paywall rule that matches on a list of IP geolocated ISO coun...

Created 26 Aug 07:05pm by Rob W

Arc Subscriptions / Paywall

0 Shipped
2 Vote

Add reason code to the Cancel API

The public Sales API for Cancel should as a reason note field but not a reason code. https://dmn.arcpublishing.com/alc/docs/swagger/?url=./arc-products/arc-sales.json#/Subscription_Interaction/cancel During the cancel process a user will select wh...

Created 17 Jun 12:48pm by Richard Lane

Arc Subscriptions / Sales

2 Shipped
1 Vote

To include IPV6 not available in Group Packages functionality

We normally define IPv4 CIDR in Group Packages functionality, (https://prisa.arcpublishing.com/subscriptions/retail/group-packages?site=el-pais)but now some clients have evolved to IPv6 Ip packages in their systems to increase security. Why this k...

Created 15 Nov 02:22pm by christian huaman

Arc Subscriptions / Group Packages

5 Shipped
5 Vote

Refund on subscription

When a subscriber is given a refund to a subscription, the customer service rep needs to be shown automatically how much of a refund can be given based on remaining time in term. Arc Subs system needs to automatically figure out how much refund to...

Created 25 Aug 09:57pm by Guest

Arc Subscriptions / Customer Service Admin / Sales

1 Shipped
3 Vote

Create refunds of payments for subscriptions via Developer API

Enable the possibility of to create refunds of payments for subscriptions via Developer API

Created 30 Jul 03:24pm by Rafael Martinez

Arc Subscriptions / Sales

1 Shipped
2 Vote

Developer api needed for complimentary subscriptions

There is a linked subscription API that allows creation / removal of linked subscriptions. We would like a similar API to manage complimentary subscriptions. The API should allow for creation and removal of complimentary subscription. The end / ex...

Created 20 Jan 09:56pm by Richard Lane

Arc Subscriptions / Sales

2 Shipped
3 Vote

API needed to extend dunning process to third-party payment capture services

We are requesting new Arc APIs in order to improve the success rate of the dunning process. These new APIs will allow external vendors (Vindicia) to capture funds using unique algorithms. The credit card dunning process that is built into Arc is v...

Created 16 Mar 01:45pm by Richard Lane

Arc Subscriptions / Sales

1 Shipped
2 Vote

Device class for mobile app

Our paywall strategy is currently to have one meter limit for web & mobile web, and a different limit for mobile apps. In order to implement this with the new mobile SDK Arc would need a 4th device class in the paywall rule configuration - we ...

Created 19 Oct 09:06pm by Rob W

Arc Subscriptions / Paywall

0 Shipped
3 Vote

Add comment under each reason for Terminate/Cancel

Go to a subscriber's Subscriptions and choose either Terminate or Cancel. The customer support team would like to be able to add a note with each termination/cancellation reason. This is very important to the team, so they can track and act on sel...

Created 25 Aug 08:51pm by Guest

Arc Subscriptions / Sales

1 Shipped
1 Vote

Disallow token refresh after a password change

If a password is compromised and the user changes it, the attacker's session will remain logged in for the session duration (which in our case is 1 year). It would be better to not allow JWT refresh after a password change, hence limiting the atta...

Created 14 Jun 05:41pm by Rob W

Arc Subscriptions / Identity

1 Shipped