Ideas for Arc XP

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3 Vote

Create refunds of payments for subscriptions via Developer API

Enable the possibility of to create refunds of payments for subscriptions via Developer API

Created 30 Jul 03:24pm by Rafael Martinez

Arc Subscriptions / Sales

1 Future consideration
4 Vote

To keep historical values in Group Packages configuration

Hello, It would be a good idea to keep historical values in Group Packages configuration. For example: if today we create a group package for the IP: "xx.xxx.xxx.xxx", and maybe months later we update this info changing the Ip to "yy.yyy.yyy.yyy" ...

Created 25 Feb 12:20pm by Christian Huaman

Arc Subscriptions / Group Packages

1 Future consideration
4 Vote

IP range simultaneous user's access limitation

Hello, I guess it would be a good idea to add the possibility, for the IP group access functionality, that allows us to set up a maximum number of users that can access to the site through this connection. That means that ARC validates the IP the ...

Created 25 Feb 10:54am by Christian Huaman

Arc Subscriptions / Group Packages

1 Future consideration
1 Vote

Refund | Allow ability to set minimum when a refund should occur

Hi team, we'd like to request an update to the refund functionality through Arc Subscriptions. Today, a refund can be given to a customer as low as $0.01. In the future, we would like to be able to set the minimum. (Our minimum is $3.) Reasons: We...

Created 26 Aug 06:00pm by Sylvia Borowski

Arc Subscriptions / Sales

0 Future consideration
2 Vote

Change plans immediately and track as "Save"

Use case: Subscriber is on a two-year plan. They are now 14 months into the plan. Subscriber calls customer service and requests to now change to a monthly plan. The change would need to be immediate. Needs: Customer service will need to mark this...

Created 10 Sep 06:55pm by Sylvia Borowski

Arc Subscriptions / Customer Service Admin / Sales

0 Future consideration
1 Vote

Support local PG solutions supported Payment of Arc subs

As one of the company in Korea, my company wants to add local PG (Naver, Kakao Pay and Samsung Pay) to Arc subscriptions. Paypal is not used in Korea due to payment platform issue. Local payment platforms as I mentioned are dominant.

Created 28 May 08:12am by Doma Bang

Arc Subscriptions / Payment Providers

0 Future consideration
1 Vote

Add 'add note' under 'Subscriptions'

Most of the time, customer support reps are dealing with subscriptions. We'd like to add 'Notes' only as an option in the 'Subscriptions' area, so the CSR can add customer transaction information in that same area. Today, notes are added in the 'A...

Created 3 May 10:03pm by Sylvia Borowski

Arc Subscriptions / Sales

1 Future consideration
1 Vote

Gift voucher token expires

Hi, After implementing the gift voucher functionality we have found a case that was not contemplated in the initial analysis and that is the possibility that a user buys a gift voucher and then decides to cancel it. The cancellation of the subscri...

Created 8 Apr 06:15am by Guest

Arc Subscriptions / Sales

0 Future consideration
2 Vote

Don't buy the same subscriptions several times

We opened the jira https://arcpublishing.atlassian.net/browse/EPS-310 because testing ARC we have seen that the user can buy the same subscription several times. But, we want that if a user buy a particular subscription, and then (5 minutes later,...

Created 7 Nov 03:00pm by Guest

Arc Subscriptions / Sales

0 Future consideration
1 Vote

Cancel, extend subscription or skip next payment in massive form

Allow to cancel, extend the subscription or skip the next payment massively to all customers subscriptions that have a product "X" (massively). This would be a new functionality to be added outside the tabs we currently have.

Created 23 Feb 03:25pm by Guest

Arc Subscriptions / Sales

1 Future consideration