Ideas for Arc XP

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1 Vote

Give subscribers the ability to pause a subscription - stopping payments for a period of time until unpaused - without impacting remaining term of subscription. User would not have access to entitled content while subscription is paused.

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Created 21 Feb 08:21pm by Guest

Arc Subscriptions / Sales

1 Future consideration
2 Vote

Extend Group Subs to allow for multiple domains

Currently we can only associate a Group Subscription with a single domain. Many companies have a number of domains so it would be nice to be able to enter a comma separated list.

Created 8 Sep 04:07pm by Guest

Arc Subscriptions / Group Packages

0 Future consideration
4 Vote

To keep historical values in Group Packages configuration

Hello, It would be a good idea to keep historical values in Group Packages configuration. For example: if today we create a group package for the IP: "xx.xxx.xxx.xxx", and maybe months later we update this info changing the Ip to "yy.yyy.yyy.yyy" ...

Created 25 Feb 12:20pm by Christian Huaman

Arc Subscriptions / Group Packages

1 Future consideration
4 Vote

IP range simultaneous user's access limitation

Hello, I guess it would be a good idea to add the possibility, for the IP group access functionality, that allows us to set up a maximum number of users that can access to the site through this connection. That means that ARC validates the IP the ...

Created 25 Feb 10:54am by Christian Huaman

Arc Subscriptions / Group Packages

1 Future consideration
1 Vote

Refund | Allow ability to set minimum when a refund should occur

Hi team, we'd like to request an update to the refund functionality through Arc Subscriptions. Today, a refund can be given to a customer as low as $0.01. In the future, we would like to be able to set the minimum. (Our minimum is $3.) Reasons: We...

Created 26 Aug 06:00pm by Sylvia Borowski

Arc Subscriptions / Sales

0 Future consideration
1 Vote

Add 'add note' under 'Subscriptions'

Most of the time, customer support reps are dealing with subscriptions. We'd like to add 'Notes' only as an option in the 'Subscriptions' area, so the CSR can add customer transaction information in that same area. Today, notes are added in the 'A...

Created 3 May 10:03pm by Sylvia Borowski

Arc Subscriptions / Sales

1 Future consideration
1 Vote

Gift voucher token expires

Hi, After implementing the gift voucher functionality we have found a case that was not contemplated in the initial analysis and that is the possibility that a user buys a gift voucher and then decides to cancel it. The cancellation of the subscri...

Created 8 Apr 06:15am by Guest

Arc Subscriptions / Sales

0 Future consideration
1 Vote

Cancel, extend subscription or skip next payment in massive form

Allow to cancel, extend the subscription or skip the next payment massively to all customers subscriptions that have a product "X" (massively). This would be a new functionality to be added outside the tabs we currently have.

Created 23 Feb 03:25pm by Guest

Arc Subscriptions / Sales

1 Future consideration
1 Vote

Subscription On-hold

Hi, For gift subscriptions, I think to have the possibility to put on-hold your current subsription if you redeem one gift subscription may be a good idea. Best regards, Alberto

Created 9 Oct 03:14pm by Guest

Arc Subscriptions / Sales

0 Future consideration
1 Vote

Subscription referral bonus: Member get Member

Hi, For us it is very interesting a member get member functionality. I mean, if I achieve a new subscriber for "El Pais" I get, for instance, a 25% of discount for 3 months. Best regards, Alberto

Created 18 Sep 11:25am by Guest

Arc Subscriptions / Sales

0 Future consideration