Ideas for Arc XP

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1 Vote

Payment Data: Update Subscribers email address in Stripe when it is changed in Arc Subscriptions

Currently, when a subscriber's email is changed/updated in Arc Subscriptions, it is not automatically changed in Stripe. This causes issue as automated payment receipts sent by Stripe might not be delivered to the users.

Created 12 Sep 11:25 by Marc Gendron

Arc Subscriptions / Payments - Sales

1 Future consideration
1 Vote

Familiar plan - Include beneficiaries and parent subscriber info into the CSR admin

Hi team, I hope you are doing well. We are currently developing the Plan Familiar solution inside our organization, but related to user management, we have realized that we are not able to see any information into the CSR admin related to: A paren...

Created 30 Aug 15:17 by Ángel Las Heras Torrego

Arc Subscriptions / Customer Service Admin

1 Planned
3 Vote

Subscription Management: cancel subscription API without JWT

We currently perform several cancellations, it will be helpful to have an API that allow us to cancel subscriptions.

Created 26 Jan 21:26 by Guest

Arc Subscriptions / Payments - Sales

1 Planned
3 Vote

Promo workflow: Display a warning when trying to preview an offer with no campaign code

When clicking the preview button at the top right of an Arc Subscriptions offer in the draft state, an invalid URL containing "undefined" in place of a campaign code is generated when one is not available. Instead, the button should be disabled an...

Created 15 Dec 20:37 by Claire Campbell

Arc Subscriptions / Paywall & Offers

1 Future consideration
3 Vote

Content Criteria: New criteria for include/exclude paywall rules

It is currently possible to create paywall rules and exclude / include contents depending on section, type of content or paywall status. It would be massively helpful to add by Composer tags and by Subtype as additional filtering criteria. That wo...

Created 13 Mar 17:29 by Guest

Arc Subscriptions / Paywall & Offers

0 Planned
2 Vote

Promo workflow: Offer area: Update search

Fixing the search function (the search box at the top of the list of offers only works if you START your search properly. So if I'm searching for " June Acq Email #2" I can't type "Acq Email" into the search bar and have results come up. I have to...

Created 20 Jul 04:36 by Sylvia Borowski

Arc Subscriptions / Paywall & Offers

1 Future consideration
2 Vote

FPD: Update displayName when modifying e-mail from ARC console

Hi, We have detected that when an email modification is made and verified from the ARC console , the displayName field is not updated. This situation causes a problem if the user then tries to register with the email prior to the change because a ...

Created 24 May 13:27 by Guest

Arc Subscriptions / Identity

2 Will not implement
2 Vote

Subscription Management: Add Refund functionality to 'Subscriptions' pulldown

Hi Subs team, we'd like to add "Refunds" option into the "Subscriptions" pulldown. Since the Customer Support team spends most of the time adjusting/updating subscriptions, this would help to be a one-stop shop and they wouldn't need to click over...

Created 06 May 18:48 by Sylvia Borowski

Arc Subscriptions / Customer Service Admin

3 Future consideration
1 Vote

Reporting: Reports on user interactions with paywalls

We need reports with metrics on user behavior and interactions with Arc paywalls. For example: 1. Number of views of each paywall, from registered and anonymous users. 2. Number of paywall views per user. 3. Number of clicks for each paywal...

Created 08 Nov 01:27 by Rodrigo Torrens

Arc Subscriptions / Paywall & Offers

1 Future consideration
1 Vote

Payment Data: Add 'Arc' to Arc specific errors

We have lots of different platforms at play with subs and we often have a hard time troubleshooting because we don't know which platform the error is coming from. I'd love if we could have 'Arc:' or "Braintree:" or whatever added to the beginning ...

Created 22 Oct 01:33 by Guest

Arc Subscriptions / Payments - Sales

1 Future consideration