Ideas for Arc XP

Braintree Account Updater report to update payment methods on subscription accounts monthly

  • Richard Lane
  • Mar 30 2021
  • Needs more information
  • Attach files
  • Richard Lane commented
    21 Apr, 2021 12:46pm

    Possibly. Once you have AS-I-61 live in production will you be able to catchup with all the previous updates? If not the ability to take in the Account Updater report would allow previously updated payment methods to get back in sync.

  • Admin
    Ryan Gladstone commented
    21 Apr, 2021 03:44am

    Hi Richard, With https://ideas.arcpublishing.com/ideas/AS-I-61 scheduled to ship soon, is this idea duplicative?

  • Richard Lane commented
    30 Mar, 2021 06:29pm

    Braintree Account Updater updates tokenized credit cards in their vault to resolve many credit card payment fail codes without changing the token. Updating the tokenized card without changing the token allows for suspended renewals to be recovered without needing a new payment method created.

    Although charges/renewals can continue to be processed the meta data that displays in the Arc Subs dashboard can be incorrect.

    This idea is to start accepting a monthly file that can be used to update metadata on active subscriptions payment methods.

    For example if Account Updater updated the expiration date on a payment method, the monthly file would note the new expiration date that needs to be updated on the payment method.

    Related idea: https://ideas.arcpublishing.com/ideas/AS-I-61