Ideas for Arc XP

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1 Vote

Failed Payment Recovery: Extend DUNNING_REMINDER websocket event to include step/attempt the reminder is for like FAIL_RENEW_SUBSCRIPTION

Currently the new DUNNING_REMINDER event only contains the subscription ID. If the DUNNING_REMINDER event data was extended to include the same or similar of what FAIL_RENEW_SUBSCRIPTION contains then more context specific emails could be sent and...

Created 13 Sep 10:53 by Richard

Arc Subscriptions / Payments - Sales

9 Will not implement
1 Vote

Subscription Management: An API to add a "Note" with a reason code to a users profile.

We would like to automate adding a message to a users account. User provides feedback after cancelling an account. Would like to record this feedback with the users profile so it can be reported on with the normal account data. Customer service in...

Created 17 Jun 12:42 by Richard Lane

Arc Subscriptions / Customer Service Admin

1 Future consideration
1 Vote

Workflow: Prompt when a paywall change will reset the meter

Some paywall changes reset the meter. Prompt on the UI in these cases so people aren't taken off guard by an unexpected drop in people hitting the limit.

Created 15 Jun 23:13 by Rob W

Arc Subscriptions / Paywall & Offers

1 Future consideration
1 Vote

Workflow: Ability to reorganize options in dropdowns

Specifically around stop codes. We'd love the ability to reorganize the different codes to prioritize them by popularity of use. We often have different stop codes become more popular at different times of the year and to save our customer service...

Created 11 May 15:48 by Guest

Arc Subscriptions / Customer Service Admin

1 Future consideration
1 Vote

Personalization: Add "paywall type" in triggered

We need to identify the paywall type once the paywall was triggered. Please add in the response provided by p.js, in the property triggered, the property paywall_type (paywall or regwall)

Created 04 Mar 18:44 by Guest

Arc Subscriptions / Paywall & Offers

1 Future consideration
1 Vote

Promo workflow: Offer area: Allow ability to see only offers with live campaigns

From subs manager: Adding a toggle into the dropdown on the right that allows us to filter for Offer Pages that have live campaigns. I just went in and expired 28 campaigns and now they're surfacing at the top of this offer page and it's kind of a...

Created 20 Jul 04:46 by Sylvia Borowski

Arc Subscriptions / Paywall & Offers

0 Future consideration
1 Vote

FPD: When I see the user, I'd like to see the masked info

For chosun's security issue, I suggest one feature in Arc subscription. When I see the user after searching him or her, I'd like to see the masked info as like the attached screen shot.

Created 05 Jul 03:21 by Doma Bang

Arc Subscriptions / Identity

1 Future consideration
1 Vote

FPD: Extra user data on facebook login

Hi guys, We want to target our ads more accurately and to know our users better. And since the “cookieless future” is coming, we don’t want to rely only on third party data, that’s why we want to start having more first party data from our users. ...

Created 25 Jun 09:10 by Carlos Fernández

Arc Subscriptions / Identity

0 Future consideration
1 Vote

Payment Options: Support local PG solutions supported Payment of Arc subs

As one of the company in Korea, my company wants to add local PG (Naver, Kakao Pay and Samsung Pay) to Arc subscriptions. Paypal is not used in Korea due to payment platform issue. Local payment platforms as I mentioned are dominant.

Created 28 May 08:12 by Doma Bang

Arc Subscriptions / Payments - Sales

1 Will not implement
1 Vote

Auth & Security: Logout from the active devices option when reaching active sessions limit

Hello guys, We want to set a limited number of Active Sessions Allowed, right now, in production, we have unlimited sessions and this is affecting us. We have tried setting the number of Active Sessions Allowed to 2, to test what happens when a 3r...

Created 26 May 15:29 by Carlos Fernández

Arc Subscriptions / Identity

2 Already exists