Ideas for Arc XP

An Arc system status page

An Arc  status page we could check for anything that is affecting many customers. Like  https://api.twitterstat.us/ This would keep us from opening multiple tickets, and would also get us an a potential answer very fast. 

  • James Collins
  • Oct 29 2019
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  • Admin
    Ryan Gladstone commented
    17 Dec 14:06

    Hello

    We're excited to announce that Arc XP now has a status page: https://status.arcxp.com/

    This page will be updated to reflect any product incidents we are aware of which cause customer impact. During any such incidents, status updates will be posted regularly.

    Incident Summaries will be added to incidents as Postmortems within five days of incident resolution.

    You can subscribe to notifications at the top right of the page.

    Thanks for the idea!


  • Admin
    Ryan Gladstone commented
    02 Oct 13:14

    Hi all, Thanks for the suggestions (and votes). This is an offering Arc XP is actively working on and we look forward to sharing more about our plans in the coming months.

  • Ruby Yuan commented
    01 Oct 22:23

    In light of Photo Center issues recently, we want to advocate for Arc system status page again. It can help some questions and save some tickets.

  • Todd Dukart commented
    June 19, 2020 14:22

    This is still a pretty significant issue. I know alerts are sometimes posted on a specific page of the ACS portal, but if you don't have that exact page bookmarked it's very hard to find.