Ideas for Arc XP

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1 Vote

Subscription Management: NumShares parameter not updated when a price change API call is executed

Hi team, I hope you are doing well. We just implemented a new flow in which we update the price and product to users included in future campaigns we want to launch. This product and price update implies switching from basic subs to premium one and...

Created 19 Jun 08:50 by Ángel Las Heras Torrego

Arc Subscriptions / Payments - Sales

1 Shipped
1 Vote

Subscription Management: Premium subscription downgrade to a basic one - Beneficiary is still active

Hi team, I hope you are doing well. We are implementing and testing the familiar plan in PRISA and we think the following user case should be reviewed and changed about sharing subscriptions: 1) Master user purchases a Premium subscription and he/...

Created 21 Nov 13:16 by Ángel Las Heras Torrego

Arc Subscriptions / Payments - Sales

1 Shipped
3 Vote

Failed Payment Recovery: Create refunds of payments for subscriptions via Developer API

Enable the possibility of to create refunds of payments for subscriptions via Developer API

Created 30 Jul 15:24 by Rafael Martinez

Arc Subscriptions / Payments - Sales

1 Shipped
2 Vote

Subscription Management: Add reason code to the Cancel API

The public Sales API for Cancel should as a reason note field but not a reason code. https://dmn.arcpublishing.com/alc/docs/swagger/?url=./arc-products/arc-sales.json#/Subscription_Interaction/cancel During the cancel process a user will select wh...

Created 17 Jun 12:48 by Richard Lane

Arc Subscriptions / Payments - Sales

2 Shipped
3 Vote

Failed Payment Recovery: API needed to extend dunning process to third-party payment capture services

We are requesting new Arc APIs in order to improve the success rate of the dunning process. These new APIs will allow external vendors (Vindicia) to capture funds using unique algorithms. The credit card dunning process that is built into Arc is v...

Created 16 Mar 13:45 by Richard Lane

Arc Subscriptions / Payments - Sales

1 Shipped
3 Vote

Subscription Management: Add comment under each reason for Terminate/Cancel

Go to a subscriber's Subscriptions and choose either Terminate or Cancel. The customer support team would like to be able to add a note with each termination/cancellation reason. This is very important to the team, so they can track and act on sel...

Created 25 Aug 20:51 by Guest

Arc Subscriptions / Payments - Sales

1 Shipped
2 Vote

Subscription Management: Developer api needed for complimentary subscriptions

There is a linked subscription API that allows creation / removal of linked subscriptions. We would like a similar API to manage complimentary subscriptions. The API should allow for creation and removal of complimentary subscription. The end / ex...

Created 20 Jan 21:56 by Richard Lane

Arc Subscriptions / Payments - Sales

2 Shipped
1 Vote

Payment Gateway Options: Radar Stripe rules modification (payments)

Hi team, I hope you are doing great. An update is requested in PRISA in the payment system so that Stripe Radar fraud prevention is applied only on the first purchases, and not on monthly subscription renewals. A solution has been found in Stripe'...

Created 08 May 08:24 by Guest

Arc Subscriptions / Payments - Sales

1 Shipped
1 Vote

Reporting: Arc order extract should have transaction_id as its own field like OOTB reporting had

Arc order extract should have transaction_id as its own field. The transaction_id be placed into its own field like the order number is (but is not a unique key). Currently have to parse / regex a field to get the data which makes harder to proper...

Created 31 Mar 13:45 by Richard

Arc Subscriptions / Payments - Sales

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1 Vote

Reporting: Report extracts missing key fields to fully recreate OOTB Financial Transaction report

Trying to recreate the OOTB Financial report The only field that I'm not able to cleanly re-create from all the extracts is the csr_id, which is on the extract_audit table, because the subscription_id does not give a clean join. We are having to t...

Created 31 Mar 10:09 by Richard

Arc Subscriptions / Payments - Sales

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