Ideas for Arc XP

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1 Vote

Subscription Management: NumShares parameter not updated when a price change API call is executed

Hi team, I hope you are doing well. We just implemented a new flow in which we update the price and product to users included in future campaigns we want to launch. This product and price update implies switching from basic subs to premium one and...

Created 19 Jun 08:50am by Ángel Las Heras Torrego

Arc Subscriptions / Payments - Sales

1 Shipped
3 Vote

Failed Payment Recovery: Create refunds of payments for subscriptions via Developer API

Enable the possibility of to create refunds of payments for subscriptions via Developer API

Created 30 Jul 03:24pm by Rafael Martinez

Arc Subscriptions / Payments - Sales

1 Shipped
3 Vote

Failed Payment Recovery: API needed to extend dunning process to third-party payment capture services

We are requesting new Arc APIs in order to improve the success rate of the dunning process. These new APIs will allow external vendors (Vindicia) to capture funds using unique algorithms. The credit card dunning process that is built into Arc is v...

Created 16 Mar 01:45pm by Richard Lane

Arc Subscriptions / Payments - Sales

1 Shipped
1 Vote

Subscription Management: Premium subscription downgrade to a basic one - Beneficiary is still active

Hi team, I hope you are doing well. We are implementing and testing the familiar plan in PRISA and we think the following user case should be reviewed and changed about sharing subscriptions: 1) Master user purchases a Premium subscription and he/...

Created 21 Nov 01:16pm by Ángel Las Heras Torrego

Arc Subscriptions / Payments - Sales

1 Shipped
2 Vote

Subscription Management: Add reason code to the Cancel API

The public Sales API for Cancel should as a reason note field but not a reason code. https://dmn.arcpublishing.com/alc/docs/swagger/?url=./arc-products/arc-sales.json#/Subscription_Interaction/cancel During the cancel process a user will select wh...

Created 17 Jun 12:48pm by Richard Lane

Arc Subscriptions / Payments - Sales

2 Shipped
3 Vote

Subscription Management: Add comment under each reason for Terminate/Cancel

Go to a subscriber's Subscriptions and choose either Terminate or Cancel. The customer support team would like to be able to add a note with each termination/cancellation reason. This is very important to the team, so they can track and act on sel...

Created 25 Aug 08:51pm by Guest

Arc Subscriptions / Payments - Sales

1 Shipped
2 Vote

Subscription Management: Developer api needed for complimentary subscriptions

There is a linked subscription API that allows creation / removal of linked subscriptions. We would like a similar API to manage complimentary subscriptions. The API should allow for creation and removal of complimentary subscription. The end / ex...

Created 20 Jan 09:56pm by Richard Lane

Arc Subscriptions / Payments - Sales

2 Shipped
3 Vote

Subscription Management: Provide developer API to update linked subscriptions for Print & Group Subscriptions

There are some methods in private API that we need in the developer API. These methods are: Cancelation account (this methods already exist in the Private API, we need the two methods, request to cancel and account and confirm cancel the account):...

Created 7 Nov 02:58pm by Guest

Arc Subscriptions / Payments - Sales

1 Shipped
1 Vote

Payment Gateway Options: Radar Stripe rules modification (payments)

Hi team, I hope you are doing great. An update is requested in PRISA in the payment system so that Stripe Radar fraud prevention is applied only on the first purchases, and not on monthly subscription renewals. A solution has been found in Stripe'...

Created 8 May 08:24am by Guest

Arc Subscriptions / Payments - Sales

1 Shipped
2 Vote

Failed Payment Recovery: Payment retry on specific dates of the month

Set the payment rules to retry the payment in some specific dates, instead of just adding the delay (days) e.g. Can retry the payment every 15th and also every last day of the month

Created 27 Apr 10:18pm by Elizabeth Huacachi

Arc Subscriptions / Payments - Sales

1 Shipped