Hi Subs team, we'd like to add "Refunds" option into the "Subscriptions" pulldown. Since the Customer Support team spends most of the time adjusting/updating subscriptions, this would help to be a one-stop shop and they wouldn't need to click over to the "Order" area.
This is the screen where the pulldown appears today: https://sandbox.dmn.arcpublishing.com/subscriptions/v2/customers/identity/account/39555592-81e8-4512-becd-0816eaa1426a/subscriptions?site=dallas-news
This idea is related to adding "Notes" as an option to the "Subscriptions" area -- could be part of the pulldown or another link on the page:
Two other ideas that relate to updating the "Refunds" functionality: